Returns & Exchanges
At CYMBIOTIKA, we strive for perfection in every stitch; however, if your selection isn't a perfect fit, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to ensure your wardrobe reflects your highest standards of quality and style with zero risk.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.